What is Ozaroo?

Launched in 2010 and having grown over the past 7 years and as well as having served over 700,000 customers across the globe, Ozaroo is a multi-award-winning, family-run e-commerce company that has become one of Europe's fastest-growing companies, offering a world-class shopping experience on only the world's best brands at great value prices.

We offer great value on a range of innovative brands, such as Sony, Motorola, Philips, Binatone, Panasonic, Braun, Brita, Oral-B, Remington, Babyliss, Rio Beauty, Bodi-Tek, Omron Healthcare, Hailo, Kenwood, Karcher, Viviscal, Emjoi, Clearblue, Munchkin, Lindam, Philips Avent and more..

Visit our Our Story page to learn more..

Where did the name come from?

Ozaroo started out by specialising solely in international trade with Australia in particular. We wanted something that stood out from the crowd. A name that our customers could easily relate to and remember - with 'Oz' being derived from the abbreviation of Australia, and 'aroo' from Australia's national symbol the kangaroo. Ozaroo earned the trust and loyalty of many Australians and customers from key international markets, so the team decided to stick with the popular and memorable brand name when we expanded into our domestic UK and Irish markets. 

Are your products original and brand new?

Yes, all products in our store are 100% original, brand new, sealed and retail packaged - just as you would expect from a high-street retail store, but much better value.

Where are you located / where do you dispatch from?

Our registered office, distribution centre and customer service team are all located in County Antrim, Northern Ireland. All orders are picked, packed and dispatched from our Antrim-based distribution centre.

Is VAT included in the prices shown?

Yes, UK VAT at 20% is included in all prices shown on our website. A full VAT receipt/invoice is provided upon dispatch of your order via email.

If ordering for delivery outside of the European Union (EU), 20% VAT will be deducted during checkout.

Where do you deliver to?

We deliver to every country in the world. Our Delivery page shows available delivery options.

What payment methods do you accept?

We accept payment by credit or debit card, or PayPal. Your payment details and all interactions with our website are 100% secure and encrypted.

What is your returns policy?

Our returns policy is the one of the most customer-friendly in existence. Because 100% customer satisfaction is our top priority, we offer a 100% money-back guarantee and 365 day returns. More details can be found on our Returns page.

How can I contact Ozaroo Retail Ltd?

For the fastest response from a member of our team, please click here to send us your enquiry.